ATLANTA -- If you're traveling this holiday weekend - keep your eye on your luggage and an eye on the airline if it gets lost.
It was one year ago when our Center for Investigative Action held Delta airlines accountable over stolen luggage at Hartsfield -Jackson Airport and now a passenger is holding them accountable over the way they handled her bags on a recent flight.
"Why are you wearing gloves?" asked 11Alive reporter, Ross McLaughlin.
"Because there are dirty panties in here," Meaghan McCord.
Meaghan McChord won't handle any of the items in her luggage with her bare hands because of what she found in her lost bag when Delta finally returned it to her.
"This is the bag that contains all the items that aren't mine," she explained.
Her bag disappeared on a flight from Atlanta to LaGuardia on October 20th. And when she got it back, more than 3 weeks later, it was more than her own clothes that were missing.
She makes her own jewelry and she says her bag was full of it, for a conference she was attending.
"Ten thousand dollars worth!" McCord said.
She says only a few pieces came back. She filled out all the paperwork but you should know the maximum claim is $3400.00.
McCord says Delta told her that after her bag was found, the truck delivering it was stolen. So how does that explain someone else's stuff?
IN DEPTH LOOTED LUGGAGE | Investigative Series
Perhaps what we discovered last year can provide some clues - looted luggage from the Delta Carousels found in a field, rummaged through and left open. How did they get there?
We got our hands on surveillance video showing how people could walk right in off the street and walk out with passengers' bags from the carousels in the Delta baggage terminal.
"It's pretty easy to figure out whose bag this is," McLaughlin said, looking at the tags.
We gathered it all up and returned it to the owners but unfortunately we couldn't be sure what stuff belonged in what bag.
"See your bag in there?" McLaughlin asked, after returning one bag to an Atlanta passenger.
"I believe this one right here yup," David Noren responded. "So, I got a call from Delta. They actually didn't say anything about it being stolen or lost, they just said we apologize."
McCord got an email from Delta apologizing too, along with a promise of a $3400 check and a 500 dollar travel voucher. Last year we were told Delta was stepping up its security and we've learned it's also investigating McCord's stolen luggage.
"This could be somebody else's stuff and if it is, then they are more than welcome to come get it, and if they have my stuff, I'd be willing to trade," she said.
It's recommended you take pictures of the items you put in your luggage and try to hang on to all receipts as proof of value, just it case it ever disappears.
Anda sedang membaca artikel tentang
Lost luggage mystery leaves Delta passenger angry
Dengan url
http://anakandung.blogspot.com/2013/11/lost-luggage-mystery-leaves-delta.html
Anda boleh menyebar luaskannya atau mengcopy paste-nya
Lost luggage mystery leaves Delta passenger angry
namun jangan lupa untuk meletakkan link
Lost luggage mystery leaves Delta passenger angry
sebagai sumbernya
0 komentar:
Posting Komentar